Delivery date, delivery restrictions
Delivery takes place at least within 5 working days (Monday to Friday, excluding public holidays) after the payment order has been issued to the transferring bank (in the case of advance payment) or after conclusion of the contract (in the case of cash on delivery or purchase on account).
Should there be delivery restrictions for a product, then we point this out in the product description.
Pick up in our retail shop in Frankfurt at Main
If you pick up your articles with us locally, there are
no packing and shipping costs, of course. Choose the shipping method "No shipping -". self pickupper" aus.
Packaging and shipping costs
We always ship our articles by Hermes Parcel shipping. In individual cases (with a high weight or in the case of bulky goods) articles can only be dispatched by forwarding agency etc.. In such cases please contact us.
Most of our articles are unique pieces. These are shipped individually, so they have packaging and shipping costs per article. Depending on the product size and the destination country there are the following conditions:
|Shipping weight||Packing and shipping within Germany||Packaging and shipping to EU*|
|up to 20 kg||10,00 EUR||35,00 EUR|
|up to 30 kg||25,00 EUR||45,00 EUR|
|more than 30 kg||On request||On request|
All other countries:
- up to 10 kg: 75 EUR
- up to 20 kg: 125 EUR
- up to 30 kg: 155 EUR
Your packaging and shipping costs will be calculated at the end of your order process and displayed in the shopping cart.
*EU includes the following listed
Belgium, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Åland), France (except overseas territories), Ireland, Italy (except Campione d'Italia, Livigno, San Marino, Vatican City), Latvia, Lithuania, Luxembourg, Monaco, Netherlands (except overseas territories), Austria, Poland, Portugal (except Azores, Madeira), Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta, Melilla), Czech Republic Republic, Hungary, Switzerland and Norway.
- Cash payment for collection by the customer
- Prepayment (by bank transfer)
- Prepayment by Sofortüberweisung